Since these impact the most commonly used areas of ShowHouse lettings, e.g. the application of rent, tenant and landlord balances, and how you receive and pay out money, please ensure that ALL staff members take a few minutes to be aware of these changes.
Each article has a short easy-to-follow video which summarises the impact of the changes.
This feature will give you full control over when rent is applied, and how much, as well as the ability to modify rent if necessary. Most importantly, you can now update tenancies without rent being updated automatically.
You will already be familiar with the distinction between your own agency bank accounts, and tenant and landlord funds stored in client accounts. We've improved visibility of money owed to, and stored in, the client and office ledgers, as well as better support for transfers between the two accounts.
Instead of the system automatically determining which rent is paid by the tenant, and applying future rent in the case of overpayments, you will now have full control over which rent and charges to pay off with any receipt. Benefit payments can now be received through the same form for consistency.
The long-standing issue of receiving money from a landlord is now sorted. All property income is now fully traceable, as well as charge payments, and landlord payouts. The payout process affords full control over charges vs. payouts per property - no more automated transfers between properties.
Statement entries are now clickable so that you can go directly to that rent, charge, credit or transaction for full visibility. Whichever record you are looking at, links provide a 360-degree view of all related activity, rather than having to navigate via the reports area.